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Domande più frequenti

Ricerca nelle FAQ

84 risultato/i :

Analizzatori di potenza, energia, perturbazioni

Domanda n.1 (ask on 15/10/2018) : What is the current replacement model for the CA8435 Power Analyzer?

data risposta 15/10/2018 :


The CA8435 has been replaced by the Qualistar + CA8436, below an overview of its caracteristics and features:

  • Designed to cover all 600 V CAT IV and 1000 V CAT III applications according to IEC 61010, 
  • With 5 voltage and 4 current inputs, 
  • Robust and waterproof for indoor and outdoor use, 
  • Allows continuous and simultaneous recording of all parameters, 
  • Monitoring mode with alarms.

Domanda n.2 (ask on 29/06/2018) : What is the firmware version compatible with the Qualistar CA8335 & CA8435?

data risposta 29/06/2018 :
 

The latest firmware version compatible with the Qualistar CA8335 & CA8435 is v4.3, which you can download and install from the following link:

http://www.chauvin-arnoux.com/sites/default/files/download/firmware-qualistarplus_v4-3_en_1.zip 

Domanda n.3 (ask on 04/02/2016) : How to know which product replace mine ? For example, I have a CA8332B and a logger L320 that I would like to replace.

data risposta 04/02/2016 :

These two products belongs to the category Power, Energy, Disturbance.

You can find the equivalents products in the table below :

Registratori

Domanda n.1 (ask on 15/10/2018) : I have a problem with the battery of my PEL, is it possible to change it?

data risposta 15/10/2018 :

Yes, in this case, I advise you to contact the closest Chauvin Arnoux agency, in order to buy the spare battery, then you can follow the steps described on the video of the procedure of change of the battery that can be downloaded from the link below:  

http://www.chauvin-arnoux.com/sites/default/files/download/pel102_103_battery.zip

However, if you still have a warranty on your instrument, you will lose all the rights to warrantees if you do so by yourself. In this context, you can refer to one of our Manumesure technical centers, an entity belonging to the Chauvin Arnoux group, which is responsible for all the checks, calibrations and repairs of the Chauvin Arnoux Group's appliances and other brands.

Oscilloscopi digitali da tavolo

Domanda n.1 (ask on 18/05/2018) : How can I get the curves obtained from my DOX3304 oscilloscope?

data risposta 23/05/2018 :

EASYWAVE software is designed in order to allow you to:

- retrieve the curves from the oscilloscope mode

- edit the waveforms using drawing tools

- transfer or import toward the ARBitary function (4 memory locations)

- consult from the library of files (sine, square, ramp, pulse, noise, exponential...) 

The EasyWave software can be downloaded from the link below:

http://www.chauvin-arnoux.com/sites/default/files/download/easywave_release.zip

Domanda n.2 (ask on 23/02/2017) : Once I have zoomed on my signal, I no longer have access to the cursors. What can I do about this?

data risposta 23/02/2017 :

The cursors must be activated before activating the zoom and they will then be available to perform precise vertical and/or horizontal measurements.

Domanda n.3 (ask on 17/12/2015) : Is it possible to display the XY mode on channels 1&2 and 3&4 simultaneously on a DOX3104?

data risposta 17/12/2015 :

The DOX3104 and DOX3304 oscilloscopes allow measurements to be displayed in XY mode on channels CH1/CH2   and/or   CH3/CH4 simultaneously.

This is a feature widely used in electronics.

Domanda n.1 (ask on 05/01/2018) : I get an error message when I try to access my Scopix IV via Ethernet when I'm in Internet Explorer. How can I solve this problem?

data risposta 05/01/2018 :

When accessing the Scopix IV via an Ethernet link, you have to enter the IP addresss of the instrument in your Internet browser.

DIf you are using Internet Explorer (including the latest version), an error may occur when interpreting scopenet.jnlp. This is due to the MIME detection present in the browser which causes a conflict with ScopeNet.
To solve this problem, do as follows:
-> Go to Internet Options in the browser
-> Click on the second tab, "Safety"
-> Click on "Customize level..."
-> Click on "Deactivate" in the "Activate MIME detection" field
-> Confirm and then update the browser: the problem has now been solved.

Domanda n.1 (ask on 01/06/2016) : We do not have power outlet in our electrical cabinet to supply our Qualistar. Is there another solution ?

data risposta 01/06/2016 :
In order to extend the 10hours batteries autonomy, Chauvin Arnoux deleveloped a new accessory for the QualistarPlus. The PA31ER adapter is directly connected on the voltage inputs of the QualistarPlus, and allow you to supply the device as long as there is a voltage. The batteries will be able to take over in case of power cut. It accepts every voltages that can measure the QualistarPlus, 1000Volts AC and DC.

You will find more information on this accessory by downloading the User's Manuam through the link below :
http://www.chauvin-arnoux.com/sites/default/files/download/NF_PA31ER_5L_694837A00.pdf

Domanda n.2 (ask on 20/11/2015) : How should I interpret the Vunb parameter present with the Fresnel diagram on my Qualistar+?

data risposta 20/11/2015 :
The Vunb parameter can  be used to qualify the level of unbalance on a three-phase network.

To calculate the unbalance Vunb, the instrument takes into account:
- The unbalance due to the values of the three phases
- The pahse shift between the three phases
- Correct connection of the three phases
- Formula:

Where Vunb is the unblance, Vi is the negative phase sequence and Vd is the positive phase sequence of the three-phase network. 

If Vunb = 100%, it means that:
- One phase is disconnected
- Two or more phases are inverted
- Several of the Qualistar+ voltage inputs are on the same phase

Pinze multimetro

Domanda n.1 (ask on 29/04/2016) : I want to use my F607 clamp on a 10x80 busbar. Is this possible?

data risposta 29/04/2016 :
Yes, this is possible with the F607 clamp.

You will find drawings showing the dimensions accepted by the F40x and F60x multimeter/wattmeter clamps at the following addresses:
F40x - http://www.chauvin-arnoux.com/sites/default/files/download/Schema_F40x_692599_p2_DIAMETRE_ENSERRAGE.pdf
F60x - http://www.chauvin-arnoux.com/sites/default/files/download/Schema_F60x_692598_p2_DIAMETRE_ENSERRAGE.pdf

(F40x refers to the F401, F403, F405 and F407 clamps; F60x refers to the F601, F603, F605 and F607 clamps)

 

Domanda n.1 (ask on 22/03/2016) : My SD card is not recognized by my Scopix III. Why?

data risposta 22/03/2016 :
First of all, the µSD reader of the SCOPIX models only accepts SD cards whose capacity is <2GB and does not support HC cards. You should therefore check the type and and capacity of your µSD card.

You must then check the formatting of your card. 
The SDCard must be formatted in FAT16 format using a PC. This is not possible on the oscilloscope.
There are two possibilities:
- either you can use the Windows software directly
- or you can use specialized software.

The "SDFormatter" software can be downloaded free of charge from the website www.sdcard.org.
This software has been designed specifically to format SDCards. It is very simple to use. The FAT16 format compatible with the oscilloscope is the default selection.

On the SDCard, the files are saved in the "metrix" directory. From the oscilloscope, this is the only directory which you can access; the following operations are possible:
• creation,
• saving,
• deletion of files.

If there is no "metrix" folder when you save a file, the folder is created automatically.

Oscilloscopi portatili a canali isolati

Domanda n.1 (ask on 18/02/2016) : I cannot access to the applet ScopeNet. How to fix this issue ?

data risposta 18/02/2016 :
You have to follow the policytool procedure (page 178 of the User Manual) in order to allow the applet on your computer.
User manual available at the address -> http://www.chauvin-arnoux.com/sites/default/files/D00STP25_10.pdf 
 
Then, you will have to download the last version of Java through the link below http://java.com/fr/download/                          (there is a new one since 05/02/2016)
Warning : it is not possible to use Google Chrome, you will have to use Mozilla Firefox or Internet Explorer.

Domanda n.1 (ask on 14/12/2015) : I want to replace my C.A 5205 multimeter. Which instrument do you recommend?

data risposta 14/12/2015 :

We recommend the C.A 5231 which is available, like the C.A 5205, in a kit with a current clamp and can be used to read the current measurements directly on the multimeter.

Domanda n.2 (ask on 14/12/2015) : I am an electrician and my C.A 5220G has stopped working. Which of the current models should I choose to replace it?

data risposta 14/12/2015 :

The C.A 5273 is an excellent choice: like the C.A 5220G, it offers a VLowZ low-impedance voltage calibre (the new name for the Velec setting), as well as all the functions required by electricians. The shockproof protective sheath is now built-on and allows you to use the MultiFix multi-position mounting system. Like the C.A 5220G, the C.A 5273 benefits from a 3-year warranty.

Pinze multimetro AC

Domanda n.1 (ask on 14/12/2015) : The F01 and F03 clamp multimeters are no longer listed in your catalogue. Which models should I choose to replace them?

data risposta 14/12/2015 :

Please have a look at the F201 (AAC) and F203 (AAC/ADC) models. These TRMS clamp multimeters measure AC and DC voltages, resistance and continuity, as well as temperature, and are also equipped with the revolutionary TrueInrush function for measuring overcurrents. With their CAT IV 600V rating, these models can be used to work in total safety on a wider variety of installations than their predecessors.

Domanda n.2 (ask on 14/12/2015) : I'm not sure whether to choose the F201 or the F401 model to replace my F11N and F13N clamps. Which do you recommend?

data risposta 14/12/2015 :
You are in the right area, as both these TRMS clamp multimeters measure AC currents and offer the same functions as the F11N and F13N models.
The final choice will depend mainly on the maximum currents to be measured. The instruments you own measured up to 700 A with a clamping diameter of 42 mm.
The F201 clamp measures up to 600 A with a clamping diameter of 34 mm, whereas the F401 model measures up to 1,000 A on cross-sections of up to 48 mm.
In addition, compared with the CAT III 600V rating of the F11N/F13N, both of these models allow you to extend the scope of your work: up to CAT IV 600V installations with the F201 and up to CAT IV 1000V installations with the F401.

Domanda n.3 (ask on 14/12/2015) : Which model has replaced the F15 clamp multimeter?

data risposta 14/12/2015 :
With its 1,000 A AC/DC, TRMS acquisition system and use on installations up to 1,000V CAT IV with an IP54 protection rating, the ideal model to replace the well-known F15 is the F403.

Domanda n.1 (ask on 14/12/2015) : What are the major upgrades provided by the C.A 740N/760N new-generation Voltage Absence Testers compared with the previous C.A 740/760 range?

data risposta 14/12/2015 :
The C.A 740N and C.A 760N models are the result of a change in the standards after implementation of Edition 2 of the IEC/EN 61243-3 standard.
The IEC/EN 61243-3 standard defines the usage and the functional and technical specifications of the Voltage Absence Testers used during the separation procedure for an electrical installation.
This new edition of the standard requires the addition of a separate, redundant voltage detection system, which is why the ELV (Extra Low Voltage) LED has been added on the C.A 740N and C.A 760N models.
Similarly, the RCD trip function up to 30 mA has also been removed on the C.A 760N because of a change in the standards.

Although this change has been mandatory for measuring instrument and tester manufacturers since 1st May 2013, the standards and the law do not prohibit the use of instruments from the previous generation and there is no danger in doing so.

The C.A 740N and C.A 760N also include a few other modifications:
- automatic switching in continuity detection mode if no voltage is present
- extended continuity testing with an indication for R < 2 kΩ, 60 kΩ and 300 kΩ

Marchio Chauvin Arnoux (sensore flessibile)

Domanda n.1 (ask on 09/12/2015) : Which clamp multimeters replace the F05 and F09 models?

data risposta 09/12/2015 :
The F205 clamp multimeter is a good replacement for these 2 models because it offers measurement of the W, var, VA and var power values for single and balanced three-phase configurations, phase rotation direction testing and THD measurement, as well as the revolutionary TrueInrush function for measuring overcurrents.
The F205 clamp can be used for measurements with currents up to 600 A. On higher-powered installations, you should choose the F405 or F605 which offer the same functions for currents up to 1,000 A and 2,000 A, respectively.

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